Status: Traveling to SHOT


Checked bag with Delta: $25.

It’s interesting to note that all the counter personnel for Delta were African American women. Is this a positive sign or a negative sign? I’d like to think it’s a boon for equal opportunity, but does it also reflect a decline in status for such positions, who now are limited, much of the time, to shepherding passengers through a variety of “self” driven processes? Checking in. Checking bags. Etc. Passengers are essentially told to stare at touchscreen terminals and then tag their own bags, as opposed to interacting with counter personnel. We even haul our own bags to the TSA drop-off area.